Legal advice

Data Controller Information

Controller’s Identity: Carlos Guanilo Alvarado

Trade Name: CCusi Lux

NIF/CIF : LU35182104 

Adresse :17 avenue Grande – Duchesse Charlotte, L – 3441 Dudelange

Email: info@ccusi.com

In this space, the USER can find all the information related to the legal terms and conditions that define the relationships between the users and us as the controllers of this website. As a user, it is important that you are aware of these terms before continuing your navigation.

CCusi Lux, as the controller of this website, is committed to treating the information of our users and customers with all guarantees and to comply with the national and European requirements governing the collection and use of personal data of our users.

This website strictly complies with the GDPR (General Data Protection Regulation) and the LSSI-CE (Law 34/2002 of July 11 on Information Society Services and Electronic Commerce).

General terms of use

These General Conditions govern the use (including simple access) of the pages of the website, including the content and services made available on them. Any person accessing the website ccusi.com (‘User’) agrees to be bound by the General Conditions in force at any time on the ccusi.com portal.

The User is informed and accepts that access to this website does not in any way initiate a commercial relationship with [Nom commercial]. Thus, the User undertakes to use the website, its services, and content without infringing current legislation, good faith, and public order.

It is forbidden to use the website for illegal or harmful purposes, or in any way that could cause damage or hinder the normal operation of the website. Regarding the contents of this website, it is prohibited to:

• Reproduce, distribute, or modify them, in whole or in part, without the express authorization of their legitimate owners.
• Any violation of the rights of the provider or legitimate owners.
• Their use for commercial or advertising purposes.

By using the website ccusi.com, the User agrees not to adopt any behavior that could harm the image, interests, and rights of CCusi Lux or third parties, or that could damage, disable, or overload the ccusi.com portal or prevent, in any way, its normal use.

However, the User must be aware that security measures for computer systems on the Internet are not entirely reliable, and therefore, CCusi Lux cannot guarantee the absence of viruses or other elements that may disrupt the User’s computer systems (software and hardware) or electronic documents and files stored therein.

Security measures

The personal data communicated by the user to CCusi Lux may be stored in automated or non-automated databases, the ownership of which belongs exclusively to CCusi Lux, which assumes all technical, organizational, and security measures ensuring the confidentiality, integrity, and quality of the information contained therein in accordance with current legislation on data protection.

The communication between users and CCusi Lux uses a secure channel, and the transmitted data is encrypted using HTTPS protocols, thus ensuring the best security conditions to guarantee user confidentiality.

Claims

CCusi Lux informs that there are complaint forms available to users and clients. The User can file a complaint by requesting a complaint form or by sending an email to ccusi.com indicating their name, surname, the service and/or product purchased, and explaining the reasons for their complaint.

The user/buyer can notify us of the complaint, either by email to: ccusi.com, or by postal mail addressed to: CCusi Lux. 17 avenue Grande – Duchesse Charlotte, L – 3441 Dudelange,the following complaint form:

Attention: CCusi Lux, 17 avenue Grande – Duchesse Charlotte, L – 3441 Dudelange,info@ccusi.com

Service/Product: Purchased on: User’s Name: User’s Address: User’s Signature (only if presented on paper): Date: Reason for the complaint:

Conflict Resolution Platform

If you are interested, to submit your complaints, you can also use the dispute resolution platform provided by the European Commission, available at the following link: http://ec.europa.eu/consumers/odr/

Intellectual and Industrial Property

According to articles 8 and 32.1, paragraph two, of the Intellectual Property Law, the reproduction, distribution, and public communication, including their provision, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of ccusi.com, are expressly prohibited.

The user undertakes to respect the intellectual and industrial property rights of ccusi.com. The user acknowledges that the entire website, including, but not limited to, the text, software, content (including the structure, selection, arrangement, and presentation of it), podcasts, photographs, audiovisual and graphic material, is protected by trademarks, copyrights, and other legitimate rights in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party believes that a violation of their intellectual property rights has occurred due to the introduction of specific content on the website, they must notify this circumstance to CCusi Lux by indicating:

• The personal data of the holder of the allegedly violated rights or indicate the representation under which the individual is acting if the claim is made by a third party other than the interested party.
• Indicate the contents protected by intellectual property rights and their location on the website, the justification of the intellectual property rights invoked, and an express statement by which the interested party assumes responsibility for the truthfulness of the information provided in the notification.

External links

The pages of the website ccusi.com provide links to other websites and content owned by third parties, such as:

• Content from other blogs.
• Tools.
• Resources.

The sole purpose of these links is to allow the User to access these links.

CCusi Holding is in no way responsible for the results that may result for the User from accessing these links.

The User will also find on this site pages, promotions, affiliate programs that access users’ browsing habits to establish profiles. These pieces of information are always anonymous and do not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not subject to this privacy policy. Therefore, we strongly recommend that Users carefully review the privacy policies of affiliate links.

The User who wishes to establish any technical link device from their website to the ccusi.com portal must obtain prior written authorization from CCusi Lux. The establishment of the link in no way implies the existence of relations between CCusi Lux and the owner of the website on which the link is established, nor the acceptance or approval by CCusi Lux of its contents or services.

Comment Policy

On our website, leaving comments to enrich content and ask questions is permitted.

Comments that are not related to the subject of this website, that contain defamation, offenses, insults, personal attacks, or lack of respect in general towards the author or other members, will not be accepted.

Comments containing obviously misleading or false information will also be removed, as well as comments containing personal information such as private addresses or phone numbers, thus violating our data protection policy.

Similarly, comments created solely for promotional purposes for a website, person, or group, as well as anything that may be considered spam in general, will be rejected.

Exclusion of warranties and liabilities

The Provider does not provide any warranty and assumes no responsibility, under any circumstances, for damages of any kind that may arise from:

• The lack of availability, maintenance, and effective functioning of the website or its services and content.
• The existence of viruses, malicious or harmful programs in the content.
• Unlawful, negligent, fraudulent, or contrary use to this Legal Notice.
• The lack of legality, quality, reliability, usefulness, and availability of services provided by third parties and made available to users on the website.

The provider is in no way responsible for damages that may result from the illegal or abusive use of this website.

Contact

If a User has any questions regarding these Legal Conditions or comments about the ccusi.com portal, please contact us at the following address: info@ccusi.com

The privacy policy was last updated on 26/02/2024.

From all the team at CCusi Lux, we thank you for taking the time to read this Legal Notice.